My light is running the latest firmware, but now my Manual Remote doesn't work - What now?
This was a hardware incompatibility we discovered after patching our TTL/HSS firmware for the TTL remotes and lights to support newer mirrorless cameras. Since the Interfit Manual Remote is not user-upgradeable, they were recalled to be replaced with a new internal chip that works with other products running the latest TTL/HSS firmware.
There are two options to resolve the issue:
- If you are just planning to shoot in manual mode or you have a TTL remote that doesn't need to be used with a new camera, you can roll back the firmware to the previous version that is still compatible with the Manual Remote and immediately start shooting.
- If you intend to use the TTL/HSS functions with one of our TTL remotes in addition to the Manual Remote, or need the latest TTL/HSS firmware for a new camera, contact us and we will replace the manual remote free of charge under warranty.